Tap on “Store junk mail on server” to deselect it. So trying to delete it does not work because the server has instructions to keep it saved. This issue is because junk mail is set to be stored on the server online. Tap on Advanced, Account info and then on Done to finish.Įrror 3: Cannot delete junk mail. Under the heading where it says “ON THE SERVER”, tap on Trash and make sure it is checked.ħ. Tap on where it says “Deleted Mailbox”.Ħ. Scroll down, then select “Mail, Contacts, Calendars”.ĥ. Tap on Advanced, Account info and then Done to finish.Įrror 2: The second issue is caused by iOS creating a local trash folder and not looking at the trash folder of the server for information. Enter the word “INBOX” in capitals only.ħ. Scroll down and then select “IMAP Path Prefix”Ħ. Tap on your email account that you want to fix.ĥ. So, make sure you check those two folders as well. Yahoo can restore your mailbox to a previous state from a backup copy, recovering your lost messages if you accidentally empty your Trash folder containing an. If you’re using any other email service provider like Hotmail, you might not necessarily find Bin, but rather a different name let’s say Trash or Junk. In the left pane, select the Deleted Items folder. Now, tap on Trash (or Bin, depending on your region settings). If you cant find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder. Scroll down, and select “Mail, Contacts, Calendars”.ģ. Open the Mail app on your iPhone or iPad home screen and tap on Mailboxes. Press your iPad Home button, then select settings.Ģ. This is probably an issue with the IMAP server settings. The alert might further read:“The message cannot be moved to the mailbox trash”. I will list three of the most common issues with the deletion of emails on the iPad.Įrror 1: Unable to move message. There can be many reasons why they happen, depending on settings and which server is being used. There are errors that can happen when deleting emails on the iPad.
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